Effective Date: 05/09/2025
Company Name: Solvexa
Website: solvexa.ch
At Solvexa, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard data when you use our website and services.
1. Information We Collect
Personal Information: Name, email address, phone number, and any details you provide when contacting us or filling out forms.
Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.
Cookies & Tracking: We may use cookies and similar technologies to improve your browsing experience and analyze site traffic.
2. How We Use Your Information
We use the information we collect to:
Respond to inquiries and provide quotes.
Deliver, maintain, and improve our virtual tour services.
Send relevant updates or promotional offers (only if you choose to opt in).
Analyze website performance and user behavior to improve the site.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data only with trusted third-party providers (such as hosting services, analytics platforms, or payment processors) when necessary to deliver our services.
4. Data Security
We take reasonable measures to protect your personal data from unauthorized access, disclosure, or misuse. Please note, however, that no method of transmission over the internet or method of storage is 100% secure.
5. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Request corrections or deletion of your data.
Opt out of receiving marketing communications at any time.
To exercise these rights, please contact us at info@solvexa.ch
6. Third-Party Links
Our website may contain links to third-party sites (for example, demo tours, social media). We are not responsible for the privacy practices of those websites.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date shown at the top.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization. In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. ThemeREX permits residents of the European Union to use its Service. Therefore, it is the intent of ThemeREX to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. Third Party Websites
ThemeREX may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by ThemeREX, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. ThemeREX bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
11. Release of Your Data for Legal Purposes
At times it may become necessary or desirable to ThemeREX, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.